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Petharbor’s Lost Pet PostcardsFrequently Asked Questions (FAQ) |
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| How do I go about placing an order for Lost Pet
Postcards? Start by using Petharbor.com to search for your lost pet, no need to buy the postcards if somebody’s already found you pet! If unfortunately no one has reported your pet found, sign up for Petharbor’s Lost Pet Registration by clicking the “Register your Lost Pet” button after performing your first search. Fill out the form with your information and we will send you a daily email containing possible matches for your lost pet. Then after you submit your information you’ll have the option of purchasing Petharbor Lost Pet Postcards. |
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| How much do Lost Pet Postcards cost? We’ll print, address and mail… 500 for $399.00 USD 1000 for $599.00 USD 2000 for $999.00 USD 3000 for $1,299.00 USD |
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| Why does it cost so much? Bulk rate postage for our postcards has ranged from 19 to 22 cents per card. Rush printing of 500 individually addressed color postcards can run as high as 40 cents per postcard. For a 500 card order that’s as much as $310 just in postage and printing. We also must purchase the mailing list for the area where your pet was lost. Look on the web and you’ll find all of these services available separately. Although you could do this yourself if you wanted, we don’t think you could do it as fast as we can. We put these services together for you and get the postcards in the mail in 1 business day. |
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| How do Lost Pet Postcards work? Purchasing Lost Pet Postcards puts a picture of your lost pet in the mailboxes of hundreds of residences in the immediate area where your pet was lost. Additionally, the letter carriers in your area will become very familiar with your pet as they walk and drive around the neighborhood every day. |
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| What’s included with a Lost Pet Postcard order? Everything. We produce the postcards, acquire the mailing list, pay the postage and deliver them to the Post Office. |
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| How quickly will my pet’s Lost Pet Postcards be
delivered? We complete your order and deliver them to the Post Office within 1 business day, place your order on Monday it’ll be in the mail on Tuesday. From there it’s up to United States Postal Service. The postcards are sent First Class Mail from Santa Cruz, California and we see typical delivery times are around 2-3 days. There are some things that may slow down your order such as not providing a valid address and/or street/cross street, purchasing Lost Pet Postcards under a name that’s different from the owner or not providing a photograph. |
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| How will Lost Pet Postcards help me find my pet? The most time-tested successful technique in lost pet recovery has been the “Poster Method”. Posting flyers containing a photograph and contact information throughout the neighborhood where your pet was lost. With Lost Pet Postcards we put a photograph of your pet in every mailbox! |
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| Is postage included? Yes it is! |
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| Where do you get your mailing lists? From a residential mailing list provider. |
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| If my pet is found before the postcards are delivered,
is my money refundable? Due to the time sensitivity of this service we rush every order. If your pet comes home after you place your order email us ASAP and we’ll do everything we can to halt the process so we can issue you a partial refund. We won’t be able to refund production costs but if we stop them from being delivered to the Post Office it in time we can certainly refund you the postage. |
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| What contact information should I provide?
When filling out the Lost Pet Registration field “Public Phone” be sure to use a phone number that has voicemail. When providing “Address where pet was lost” be sure to use a street / cross-street type address, this is typically more easily recognizable and safer than a specific address. |
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| Do I have to offer a reward? It’s not required but a little extra incentive couldn’t hurt. We recommend that if you do choose to provide a reward don’t specify an amount -- simply place the word REWARD in the “Extra Information” field. |
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| Environmentally Aware Did you Know? Our postcards are printed on 100% PCW recycled Forest Stewardship Council certified cardstock paper, created in a paper mill that uses windpower. |
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| Still have questions? LostPetCards@PetHarbor.com |